Manufacturing Excellence
Established in March 2013, the manufacturer is a digital printing equipment specialist integrating R&D, production, sales, and service. With two production factories covering a total area of 15,000 square meters, the facility employs a dedicated team where engineers account for 40% of the workforce. Our product range includes inkjet printers, DTF printers, UV printers, and sublimation systems. We focus on providing stable products and timely services to help customers create value easily.
Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
We support orders starting from 1 piece.
What is the expected delivery time?
Standard printer machines usually ship within 5-7 days. Customized orders may take between 15-30 days for delivery.
Do you provide technical support and training?
Yes, we provide comprehensive technical support (online or in person) and training for all our products to ensure effective operation.
What is your warranty policy?
We offer a one-year warranty on all products, covering defects in materials or workmanship with free repair or replacement services.
How should I maintain my printer?
Regular maintenance involves cleaning the printhead, replacing ink cartridges, and lubricating moving parts. Detailed instructions are provided with each machine.
Can I use third-party inks?
We recommend using our official brand of ink for optimal performance, though some models may be compatible with specific third-party options.