Please kindly provide as detailed information as possible regarding your requirements to ensure accuracy.
How quickly can I expect feedback?
We promise that a response will be sent within 12-24 hours once we receive your inquiry.
What support is available for technical problems?
Detailed descriptions, photos, or videos will help our technicians analyze the problem and provide a corresponding solution promptly.
What is the standard delivery time?
Generally, delivery takes about 5-15 working days after the full payment or deposit is received.
How do you ensure product quality?
We have a professional QC team and perform 100% testing on all machines before delivery.
What are the warranty terms?
We provide a one-year warranty for our machines (excluding the print head). During this period, we will send free replacement parts for any broken components.