Shipment Services:
Comprehensive warehouse and ship booking services are provided within agreed working days, including container loading.
Specialized logistics handling for materials such as ink to ensure safe delivery, even if alternative freight forwarders are required.
For print heads, we advise separate shipping via express courier (like DHL) for sea shipments to minimize transit risks.
Advance coordination for custom clearance documents is available to prevent regional delivery delays.
After-Sales & Warranty:
Full one-year warranty (excluding consumables like ink systems and print heads).
Insurance claim assistance for machines damaged during arrival.
Flexible exchange policy within 5 days of payment for models of equal or higher value.
Access to dedicated technical personnel for professional on-site support.