We provide a 12-month trouble-free warranty to ensure normal operation and reduce maintenance costs for our customers.
What are the ink colors supported by this machine?
The printer utilizes a CMYK + White ink system, allowing for vibrant color reproduction on various garment types.
How long is the typical delivery time?
For standard orders, delivery is usually arranged within 7 working days after the deposit is received.
What kind of after-sales support do you offer?
We offer online support, installation training, and technical troubleshooting. Most minor issues are addressed immediately by our representatives, while complex technical problems are resolved within 2 working days.
Which shipping methods are available?
We arrange shipping via sea or international express delivery (DHL, FedEx, TNT, UPS). Insurance is also purchased to guarantee the safety of your order during transit.
Is the operation difficult for beginners?
No, the machine is designed for easy operation with an automatic grade system. We also provide training to improve operating skills and problem-solving competence.